Colway Solutions
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Product Support

Cost : Free
Support Type : E-Mail
Response Time : Within 48 hours

Please submit Support Request Form.

Customization Support

We also offer custom software development services in the Modbus Protocol Domain. Read more at Products and Services.

Customer Fulfillment Process

Step 1: Customer submtis order and payment.
Step 2: Order and payment received at Colway Solutions.
Step 3: Order verified.
Step 4: Packing and testing.
Step 5: Zip file or FTP download instructions mailed to customer will contains:-.
  • Modbus Protocol stack source code
  • Sales Order
  • Invoice
  • Licensing document
  • 30 Day Money Back Guarantee

  • Please send back the mail you received from us with the product.
  • Please quote the Invoice Number.
  • Credit card customers will receive a debit on their credit cards.
  • Customers who used wire transfer - please send us wire transfer details. We will refund you the purchase amount less applicable wire transfer charges.
  • Please allow 2 working days for us to complete the refund transaction. Actual refund will take longer depending upon bank's process.
  • Please delete all copies of Colway Solutions Software including backup copies.
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